Reply
Contributor
blcman
Posts: 10
Registered: ‎07-07-2009
Accepted Solution

Norton 360 will not scan and global root problem (vista)

Hi im having a problem where Norton 360 will not scan it just gets stuck on Starting or it says in progress with nothing happeneing.

It may be the cause of this problem.

problemonlaptop.jpg

I dont know what to do and  Sophos does not work in vista so that will not help.

delphinium
Posts: 9,680
Kudos: 2,855
Solutions: 282
Registered: ‎11-21-2008

Re: Norton 360 will not scan and global root problem (vista)

Hi bicman:

 

We are just starting to see this one.  A lot of the programs we use are not working well.  Please download this version of Rootrepeal.

 

http://homepages.slingshot.co.nz/~crutches/RootRepel/

 

The instructions are:

 

Click on "Report"

Select all the boxes

Then your HD.

 

Then click scan

 

Then please attach the log for us to see using the attachment link you will find under the post button.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Contributor
blcman
Posts: 10
Registered: ‎07-07-2009

Re: Norton 360 will not scan and global root problem (vista)

Hello, and thanks for taking the time to help

 here is my report

Contributor
blcman
Posts: 10
Registered: ‎07-07-2009

Re: Norton 360 will not scan and global root problem (vista)

[ Edited ]
oops im sorry, i messed that up the real scan is in progress
Message Edited by blcman on 07-07-2009 11:38 PM
delphinium
Posts: 9,680
Kudos: 2,855
Solutions: 282
Registered: ‎11-21-2008

Re: Norton 360 will not scan and global root problem (vista)

Not to worry.  Attach it again when done.  At least it is working.  When that is done, see if you can coerce a scan out of GMER

 

http://www.gmer.net/ 

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Contributor
blcman
Posts: 10
Registered: ‎07-07-2009

Re: Norton 360 will not scan and global root problem (vista)

ok here is the correct one
Contributor
blcman
Posts: 10
Registered: ‎07-07-2009

Re: Norton 360 will not scan and global root problem (vista)

i have scanned with gmer, i included that log here.
Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Norton 360 will not scan and global root problem (vista)

Quads will have to CFScript for this and it nearly my night time

 

Quads 

Contributor
blcman
Posts: 10
Registered: ‎07-07-2009

Re: Norton 360 will not scan and global root problem (vista)

sorry to bother you with this, idk how late it is for you but where i am it is 3:30 AM
Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Norton 360 will not scan and global root problem (vista)

Nearly 8:00pm

 

 

Quads