12-28-2008 01:19 PM
12-28-2008 02:24 PM
Use the Norton Removal Tool and then re-install your Norton Product. Do not worry: once you have used the N.R.T. and re-started, a Windows should come up, with the Heading: How to re-install your Norton Product after using the Norton Removal Tool.
Also, did you have any other Security Software installed on your computer before you Installed Norton 360? If so, what was this and how did you Remove it?
Do you have any other Norton Products installed on your system? If so, what are these?
Norton Removal Tool: Norton Removal Tool.
12-28-2008 02:41 PM
12-28-2008 03:23 PM
Please Download and Run the Clean-Up Tool as described here for Windows Live One Care: http://social.microsoft.com/Forums/en-US/onecarege
12-30-2008 02:06 PM
12-30-2008 02:13 PM
Whenever i try to open any webpage having to do with Norton(norton removal tool) or any other scanning website there is a google webpage that says "Opps! this link appears to be broken" and popup comes up that says Your computer might be infected with malware. I cant even open Norton.com.
Please Download, Install, Update and Run a Full Scan of all Drives in Safe.
Please let us know how you get on.
Malwarebytes' Anti-Malware for Windows: http://www.download.com/Malwarebytes-Anti-Malware/
How to Start your Computer in Safe Mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf
12-30-2008 02:32 PM
When I turned it on in safe mode it froze on the screen that says Windows is starting up...
Therefore, I turned if off by holding down the power button on my computer for a few seconds and tried it again but it did the same thing so now i think i cant even get on my computer at all.
12-30-2008 03:07 PM