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Rootkit Eradicator
Posts: 5,220
Registered: ‎05-30-2008

Re: Norton 360 won't open.

What O.S. are you using and with which Service Pack (S.P.), e.g. Windows X.P., 03?

 


nick807 wrote:
After i downloaded it and saved it to my desktopi tried to run it in safe mode and normal but both places when i clicked on run my cursor showed up as if it was about to show up but then it went away and nothing happened. In other words i was able to save it on my computer succesfuly but i was unable to install it and run the scan.

 

So, if I understand you correctly, you could not install the Malwarebytes in Normal and Safe Mode?
Tuesday, May 21, 2013: The Symantec THREATCON was Changed to Level 1: Normal | Tuesday, May 14, 2013: Microsoft "Patch Tuesday" | Sunday, May 05, 2013: Microsoft Internet Explorer 8 Zero-Day Vulnerability (Update Released)
Visitor
nick807
Posts: 7
Registered: ‎12-28-2008

Re: Norton 360 won't open.

Yes, that is correct.

I am using Windows XP Service Pack 3

Rootkit Eradicator
Posts: 5,220
Registered: ‎05-30-2008

Re: Norton 360 won't open.


nick807 wrote:

Yes, that is correct.

I am using Windows XP Service Pack 3


 

L.o.l.!  I got it right about your O.S. and S.P.!  :D

 

Anyway, let's try SUPERAntiSpyware; see if that will install.  If it does, re-start in Safe Mode and do a Full Scan of all Drives.  Let me know!

 

 

SUPERAntiSpyware Free Edition for Windows: http://www.download.com/SUPERAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol.

Tuesday, May 21, 2013: The Symantec THREATCON was Changed to Level 1: Normal | Tuesday, May 14, 2013: Microsoft "Patch Tuesday" | Sunday, May 05, 2013: Microsoft Internet Explorer 8 Zero-Day Vulnerability (Update Released)