05-22-2011 01:39 PM
I have 360 for 3 computers. I uninstalled from one of the computers. When I downloaded to the new computer I received
a trial issue. How do I communicate that I want to use my original subscription.
Is ther a way to point the trial version to my subscription which has 400 days left.
05-22-2011 02:46 PM
You need to enter your serial number. Every time you start the trial a box comes up with a place to enter the serial number.
If you get a mesage that you exceeded your number of activations then you can click the link for "chat" here and customer service will be happy to fix it for you if you explain that you removed it from one of the systems.