04-28-2012 04:59 AM
My daughter downloaded a trial version of N360v6
to her laptop, which I have registered in my NM.
The trial period has now expired and I have been
trying to introduce the product key (copy & paste)
from another computer in NM to the expired trial.
I get the message
'Verifying new key'
but if does not get accepted
What an I doing wrong?
04-28-2012 05:09 AM
Have you tried entering the Poduct Key manually?
Windows 7 x64 SP1 N360v22.214.171.124 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free
04-28-2012 05:56 AM
How many activations do you have on your key, and how many have you used? Are you trying to activate a new key?
04-28-2012 09:11 AM - edited 04-28-2012 09:13 AM
If you can log in to your Norton Account from your daughter's computer, click on the Download button beside your active key. This will download and install the latest version already activated. Just run LiveUpdate manually a few times, rebooting as necessary, until there are no more updates available.
Just in case you were not aware, you have to have Norton Management installed on all the computers you wish to control.
04-28-2012 12:52 PM - last edited on 04-28-2012 02:38 PM by shannons
I was hoping you would not say that.
My daughter's computer [CITY WORKER] is a number of days away
Our internet connections are not good for downloading
And, I do have Norton Management installed on
04-28-2012 02:00 PM
From the image you show, your daughter's computer is not online. You will have to co ordinate a time with her that she will be online, while you try again to get the key to activate.
BTW I hope the key shown in the screenshot is not your actual valid key. It is never a good idea to make keys public. Bad guys can us it for no good, possibly locking you out of your own protection.
05-01-2012 01:50 PM
I redownloaded as you suggested.
It would seem that the only function of
Norton Management is to see which
computers are activated.
You can install new versions when they come out from one computer to the others you have in Norton Management. You can also delete a computer you no longer own or has died, so you can use that activation for a replacement computer. Previously you had to contact Symantec Support to have them do this.