Norton 360

[davet007]

Norton 360, Windows 7 Pro, Outlook 2010, SMTP/IMAP Acct

A specific account is being overwhelmed with spam during the last week. Junk messages have gone from 5/day to 50+ per day.

Comment: It appears that my email address has been included in some spamming list. I wish there was a way to track down the provider that is selling my address to the spammers. 

Questions:

Why isn't Norton catching obvious SPAM?

Why aren't these domains or accounts automatically blocked, for example:

Phillip Wagner <regina@bunburyrock.com>

REMODELING-SERVICES <huntclick@hometurner.com>

Sandy Visser <jenna@feedyourheard.com>

BATHROOM-BUILDERS <huntclick@zamzuuworld.com>

etc...

Why doesn't Norton send updates out to block these senders/domains? I don't have time to manually do this and go in edit to block the entire domain.

I would really appreciate any help on this issue. Thanks!

[SendOfJive Norton Fighter]

Hi davet007,

Spammers do not actually send from the addresses that appear in the "From" field of the message.  Those addresses are usually spoofed and the spam is actually being sent from compromised online accounts and computer zombies.  The spoofed addresses that are used are often obtained from compromised contact lists,  They belong to real people who unfortunately happened to be in the address book of someone whose email account was hacked.  It will do no good to try to block the apparent sender addresses, because they are used and abandoned too quickly.  That is how the spammers avoid being discovered and shut down.

[davet007]

So blocking senders and sender domains won't work to filter the Spam. 

What does work?

[SendOfJive Norton Fighter]

I just noticed you are apparently using an IMAP account.  Norton does not support IMAP, only POP3, Port 110.  So even if Norton does recognize any of these messages as spam, it is not going to be of much use to you.  Does your email service provider offer an online spam filter for your account?  If so, you ought to turn it on.  These are generally pretty good at filtering out a large percentage of spam messages.