03-08-2011 07:17 PM
I have 12GB storage and apparently 3GB available. I have tried to delete the existing backup set by creating a new backup set and then deleting the old one. The new set still only shows 3GB available. How do I get to where the full 12GB are available?
03-09-2011 07:29 PM
...I want to be able to delete some old backup sets, as well, but it won't allow me to. I had no problems doing so using N360 v4, but since I renewed and upgraded to v5, it doesn't appear to have that option available. Recommendations?...
03-17-2011 04:00 AM
Did you try the instructions from the following Symantec KB article?
Although this document is for Norton 360 V4, the steps are similar with Norton 360 V5. If you want to purge the complete backup sets from Online Storage, then please send an email with your Norton Account details to forum Administrator, Venkat_J. You can find his email address in the profile page and he can help you further with this.