Norton 360

[icecold960]

when ever i type, my computer freezes, and it started AFTER i installed Norton Security Suite provided by Xfinity. is there something i can do that can help me speed up my computer without uninstalling Norton?

P.S while im typing this, it was making my computer freeze, and even crash a few times. so it took over 30 mins to type this

[peterweb Worm Eliminator]

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icecold960 wrote:

when ever i type, my computer freezes, and it started AFTER i installed Norton Security Suite provided by Xfinity. is there something i can do that can help me speed up my computer without uninstalling Norton?

P.S while im typing this, it was making my computer freeze, and even crash a few times. so it took over 30 mins to type this

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Welcome.

What version number is your NSS? Support - About.

What browser are you using? Does it happen with another browser?

What operating system and service pack are you using?

Did you have another security software installed before installing NSS?

[icecold960]

What version number is your NSS? 5.2.1.3

What browser are you using? Firefox

Does it happen with another browser? yes, it happens on Google Chrome, and Internet Explorer

What operating system and service pack are you using? Windows 7 ,idk what service pack but its up-to-date

Did you have another security software installed before installing NSS? yes, i had microsoft essentials, and i still have it. but before, it was still lagging (this is the 2nd computer i use, which is my mothers, i don't have Microsoft Essentials on my computer, and i still lagg)

[peterweb Worm Eliminator]

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icecold960 wrote:

What version number is your NSS? 5.2.1.3

What browser are you using? Firefox

Does it happen with another browser? yes, it happens on Google Chrome, and Internet Explorer

What operating system and service pack are you using? Windows 7 ,idk what service pack but its up-to-date

Did you have another security software installed before installing NSS? yes, i had microsoft essentials, and i still have it. but before, it was still lagging (this is the 2nd computer i use, which is my mothers, i don't have Microsoft Essentials on my computer, and i still lagg)

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All security software companies strongly advise against installing more than one security software. You will have to choose between the two.

To remove the Microsoft Security Essentials, go to control panel and programs and features, and remove the program.

After removal, see if your typing works better.

[icecold960]

removed Microsoft Security Essentials, and its still happening. and its still happening on my personal computer

[yank Trojan Terminator]

Please run the MSE removal tool found here:

http://go.microsoft.com/fwlink/?linkid=81699

This should ensure all remanents of MSE are removed.

Also your Norton Security Suite is not up to date.  The current version is 6.2.1.5.  As you are having problems with your NSS, I would suggest you follow the instructios in this thread:

http://forums.comcast.com/t5/Security-and-Anti-Virus/How-To-Uninstall-Reinstall-Norton-Security-Suit...

When you go to download NSS, please click on No Thanks on the Constant Guard Protection Suite popup.  That will reveal the Get it Now Button to start the fresh download of NSS.  It is also important to run Liveupdate (rebooting as requested) as many times as necessary to have LiveUpdate respond "No Updates Found".

Please keep us posted.

[Pi]

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icecold960 wrote:

when ever i type, my computer freezes, and it started AFTER i installed Norton Security Suite provided by Xfinity. is there something i can do that can help me speed up my computer without uninstalling Norton?

P.S while im typing this, it was making my computer freeze, and even crash a few times. so it took over 30 mins to type this

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I am confused. Are you saying MSE also lagged like before installing Norton Security Suite (NSS)? Then, there is something else causing it. As Yank suggested, try NSS v6 with all LiveUpdates. You could also check to see what Windows' Task Manager show by CPU usage when the freezes occur. That could help us.