02-13-2013 04:28 PM
I installed 360 using WIN7. I upgraded to WIN8 about 2 weeks ago. I just installed the Norton 360 App. This is installed on 1 computer with one user account. When I click on the App it tells me that I have it installed on Scott-Windows 7 (security warning) and Windows 7-1 (secured). Both have the subscription status correct.. What's going on here?
02-16-2013 08:05 AM - edited 02-16-2013 08:06 AM
please go to this site: http://manage.norton.com
Log in with your Norton Account email and password. Here you can manage all your devices. It is possible that because of the different OS the installer created a different uniqe ID for your machine after the Win8 installation, and in the Norton Management site it is reported as a 2nd device.
Let us know the results.
Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v184.108.40.206