06-16-2012 08:05 AM
I've just downloaded norton 360 and norton utilities and now firefox is not working properly. I've searched Norton help for some help but Nathan the virtual helper was useless. Any suggestions? or was it just a bad mistake and a big waste of time and money spending a lot of money on Norton products
06-19-2012 10:39 PM
Please run the Live update till it says no updates available.
Then check the Firefox it will be compatable with Firefox 13 now.
If you need any furhter help let us know.
06-20-2012 01:34 PM - edited 06-20-2012 01:39 PM
Thanks guys, I have run live update countless times re-started and still no toolbar...it wasn't this much trouble last time.
I'll keep trying, thanks.
Make sure you have the toolbar enabled. Click on Tools -> Add-ons and ensure you have the Norton Toolbar and Norton Vulnerabliltiy Protection enabled.
If that is not your issue, try Yank's suggestion in the following post.