Norton 360

[zed]

Hi I have a program that I use regularly, it is a poker client called 'Bovada Poker'.  Today when I tried to open it up tho, Norton blocked it saying that it's acting suspiciously. 

I uninstalled the Bovada poker client, rebooted, then reinstalled the program, and Norton did the same thing--blocked it.

Any advice?

[SUBASH_PRABU Symantec Employee]

Hi Zed

     Welcome. Thank you for the Screenshot. You can Restore & Exclude that file if you are sure about it. Click options at the bottom of the screen in your Screenshot and click on Restore % Exclude. Let us know how it goes.

[Sagar_S]

Hi Zad,

You can actually add this program to trusted list and exclude from scanning this file or program.

You can also create a rule in the firewall to allow this program so that it won;'t be blocked.

In N360 - Click on Settings on main UI -> Firewall -> Program rules Tab -> Add the program exe you want to allow.

Similarly in NIS also you can do the same.

For Excluding the file from scanning ->

N360 - > Setting in Main UI -> Antivirus -> Scans and Risks -> Under Exclusions from Scans -> Configure - Add the program you want to exclude.

Do the Same if you have NIS.

Kindly let me know if you need any further help.

Regards,

Sagar S