12-20-2008 11:51 AM
Tried help file –worthless
-Selecting and excluding files and folders to back up-
I cleared all boxes in Step 1, SAVE SETTINGS, and then X out of page.
Returned to N360, looked at Backup (protected status, green check) and re-entered Backup via “Manage Backup” which should pull up my cleared “save settings” from previous session.
N360 Backup Settings (full backup) shows Section 1 with no boxes selected; but with many mega and gigabytes showing alongside unselected boxes.
With no selected boxes (0 files); I try the “add a file” and go to my MDB file; and select file, then OPEN.
Office Documents (5.8GB) selects itself; even though the only file I selected was 50megs.
I select Office documents to see wtf is getting included in this 5.8GB bucket of junk.
Seems that lots of Adobe stuff under All Users>Application Data> Adobe> and so forth is selecting itself.
I am not happy.
Is there a way to clear out completely what gets saved, then let me access a “add file” or “add folder” and let me select what I want under the C:\ prompt? I can find what I want quite easily under the C:\ prompt.
Please help me.
12-21-2008 06:43 AM
12-21-2008 06:48 AM
I am new to this forum, and don't know how your "SOLUTION" works, but I clicked on it and it seemed to approve itself. My problem is not solved and I really don't want to re-post problem in it's entirety if I can avoid it.
Readers - please continue to provide me with advice on my problem.
12-21-2008 08:21 AM - edited 12-21-2008 08:26 AM
You want to backup just one file and folder.
Use your mouse and right click on the file and folder. There will be a N360 menu. Hover your mouse over it and it opens. Click "add to backup".
12-21-2008 08:51 AM
Thanks for your prompt attention, I appreciate it.
Using the right click method does not work - I've tried it by using just XP Search and the option to add/remove to backup is greyed out and unselectable.
When I go thru the N360 application, I can select just the single .MDB file, but in so doing, it auto-selects all Office files when I only want one.
The only departure I can see is when I go thru the N360; starting with 0 files selected, I go to Step 1 - over to Select File button, find the file I want, select, then have option to Open or Cancel. I select file, right click, add to backup, and X out of page. (X because I don't want to open or cancel). Back to N360 Backup settings page, it shows 0 selections.
When I try again, this time I select file, add to backup using right click, and OPEN; rather than X or Cancel. This retrieves a checkbox by Office Documents, shows almost 7000 files, and 5.8GB.
Dang! I seem to be trapped in the loop of failure.
There are only so many permutations I can try, and I think I've tried them all. Maybe a Symantec Expert person knows what magic buttons to push or method to use to get my backup done. I would imagine this to be a rather rudimentary request with an easy solution, but so far it seems to be anything but.
Again - I do appreciate your attention to my problem. Thanks!