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cjr
Newbie
cjr
Posts: 1
Registered: ‎02-26-2012

Outlook opening and operating on it's own

Operating windows 7, 64bit along with Microsoft office suite which includes outlook.

 

Although I do not use outlook what so ever for emailing, when I walk away from my system, unlocked, on occasion I will find outlook opened and an address in it. 

 

Have operated Norton 360 for 2 years plus.  Have run and re run quick, full and followed Norton's if u think you have a virus scan.

 

nothing, zip, nada. 

 

Do I have a virus opening up outlook?    I did have some suspect activity with yahoo, but I changed the password, nothing now.

 

Any help greatly appreciated, Chuck.

 

Symantec Employee
HarryP
Posts: 748
Registered: ‎07-23-2010

Re: Outlook opening and operating on it's own

Hi,

 

Welcome to Norton Community!!

 

Which is the email address which shows up in the Outlook when it automatically starts up?

Please download Norton Power Eraser and run a Rootkit Scan:

http://www.norton.com/npe

 

Check if it detects any threats. If you are not sure about the files that detected as threat, don't fix it.

 

Thanks,

HarryP