04-29-2012 08:41 PM
Hi Dave,Peter
I want you guys to take Mynortonaccount and the Account option in the Norton GUI out of the way.
If Norton Management is installed in the Computers under your Norton Products, those computers will show up under the My Devices tab in the Norton Management Website. In the devices which are having Norton Management already installed, you can Uninstall the Norton Remotely and along with the Norton Uninstallation the License also gets freed up, you can also Check the Health Status Remotely.
Thus you must have Norton management installed on at least one computer.
To free up a License, the Installation of Norton Management Client is not Required. Which means you can free the License from any machine even without the Norton Management Client in any of your machines.
04-29-2012 09:22 PM
OK. Thanks for clarifying.
So, SJspanky,
In this instance, you will need to contact Customer Support. Live Chat is usually the quickest. You can reach them at http://www.norton.com/chat
Dave.
Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free
04-30-2012 06:41 AM
OK. Thanks. I have it now. Sometimes it takes a while for me. ![]()
