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Newbie
SalguodN
Posts: 1
Registered: ‎04-20-2013

Product key

I recently purchased Norton 360 Premier but when I try to  register it with the product key provided in the email confirming the order I get an error message that the product key is not valid for the product. I have been unable to get any help from Symantec to resolve this. My previous experience with Norton has been good but this is frustrating me.

Is there any solution anyone can offer?

Edjr60
Posts: 1,833
Registered: ‎02-21-2011

Re: Product key

Hi SalguodN,

 

For account related issues and product key problems, please contact Norton Chat. They will be able to resolve this particular issue.

 

The link ...  Norton Online Chat

 

 

 

Ed

Super Phishing Phryer
DaveH
Posts: 5,688
Registered: ‎01-06-2010

Re: Product key

The standard version and the premier versions are different.

If you installed by download make sure the file has the word "Premier" in it.

 

http://norton.com/latestn360p

 

Dave