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Regular Contributor
CarolinaGirl
Posts: 70
Registered: ‎11-21-2011

Re: Question about Identity Safe

Thanks for your reply. I do have and use the free version of MBAM and least once a week. I keep getting a error saying that only certain types of files are allowed to attach here. My OS is Vista and I am using my snipping tool to take the screenshot. Is there another way to do this so I can show you what my toolbar looks like? The only way I am allowed to save my screenshots are PNG & JPEG and I am getting that the only files I can attach here are txt, log, and lue. I'm sorry but I don't know how to go about getting or saving those types of shots.

 

Thanks yet again!I

dbrisendine
Posts: 5,562
Kudos: 1,282
Solutions: 263
Registered: ‎10-06-2008

Re: Question about Identity Safe

[ Edited ]

Use the little "Tree" icon next to the link (chain) in the edit toolbar for posting.

 

You can find instructions for posting images here: http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/m-p/254...

Regular Contributor
CarolinaGirl
Posts: 70
Registered: ‎11-21-2011

Re: Question about Identity Safe

Sorry but I can try to tell you what it looks like....I have Norton Safe Search and next to that is a white circle trimmed in yellow with a check mark in it for Safe Web with a drop down arrow then next to that is a circle with a lock in it for my Identity Safe with a drop down arrow next to that also. I hope this helps.

 

 

Regular Contributor
CarolinaGirl
Posts: 70
Registered: ‎11-21-2011

Re: Question about Identity Safe

Okay I'll try yet again.

 

Hope this works!

 

Norton toolbar

dbrisendine
Posts: 5,562
Kudos: 1,282
Solutions: 263
Registered: ‎10-06-2008

Re: Question about Identity Safe

It worked; we just have to wait for the moderators to approve the image before everyone else can see it.  Thanks.

Regular Contributor
CarolinaGirl
Posts: 70
Registered: ‎11-21-2011

Re: Question about Identity Safe

Here's another shot with the circle with the check mark in it.

Norton Toolbar.JPG

dbrisendine
Posts: 5,562
Kudos: 1,282
Solutions: 263
Registered: ‎10-06-2008

Re: Question about Identity Safe

CarolinaGirl -

 

The icon for Safe Web changes based on what web site is in the active window.  The circle & check mark is for a site that is Norton Secured (the entire site has been verified by Norton services and is Signed by a certified certificate provider).  The green OK mean the site has been verified as safe by Norton Safe Web functions but not to the level of being Secured.

 

Is that what you were asking about?

Regular Contributor
CarolinaGirl
Posts: 70
Registered: ‎11-21-2011

Re: Question about Identity Safe

 Good Morning,dbrisendine

 

I was replying back to DistEd2 because in his /her post it was said that it was troubling that  my Norton toolbar looked different and I was unable to post a screenshot. That's why I posted the shot so he/she could take a look at it to make sure it was actually Norton and not an imposter.

 

Thank you!

DistEd2
Posts: 1,514
Kudos: 315
Solutions: 68
Registered: ‎08-11-2011

Re: Question about Identity Safe

[ Edited ]

Hi, CarolinaGirl,

 

I think dbrisendine was providing some explanation for why your Toolbar may have looked different than the one in the example: the icons displayed will differ based on some contextual factors. If that accounts for the differences you observed, then--especially knowing that you have already been running malwarebytes free as a crosscheck--you are almost certainly safe.

Regular Contributor
CarolinaGirl
Posts: 70
Registered: ‎11-21-2011

Re: Question about Identity Safe

Very good!

 

Thank you both so much for all of your help. I appreciate it!

 

I guess this case is solved.

 

Thanks again for all the time that has been spent on this matter.:smileyhappy: