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Newbie
GeraldLindsey
Posts: 1
Registered: ‎03-19-2012

Recovering Lost Product KEY?

[ Edited ]

Lost product Key: [Removed] Lowest # on Back of Black case of Norton 360's plastic cover.

 

 

 

[Edit: Masking product box ID to conform with the Participation Guidelines and Terms of Service

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senthilkumar
Posts: 1,031
Kudos: 224
Solutions: 84
Registered: ‎01-05-2010

Re: Recovering Lost Product KEY?

[ Edited ]

Hi GeraldLindsey,

 

Welcome to Norton Community,

 

Have you registered your product with Norton account?, If you have done that, you can get the key by logging into Norton account www.mynortonaccount.com

 

Thanks,
Senthil

Newbie
firetown1
Posts: 2
Registered: ‎04-23-2012

Re: Recovering Lost Product KEY?

What happens if you didnt register when you installed norton?  How can I find my product key?  Is it possible?

peterweb
Posts: 4,633
Kudos: 528
Solutions: 180
Registered: ‎04-17-2008

Re: Recovering Lost Product KEY?


firetown1 wrote:

What happens if you didnt register when you installed norton?  How can I find my product key?  Is it possible?



How did you obtain your copy of 360? How did you receive your original product key?

You should contact whoever you got it from, to see if they have any record of your transaction. If you received the key be email, maybe you can retrieve the old email?


Things happen. Export/Backup your Identity Safe data.
Newbie
firetown1
Posts: 2
Registered: ‎04-23-2012

Re: Recovering Lost Product KEY?

I bought it at walmart...

peterweb
Posts: 4,633
Kudos: 528
Solutions: 180
Registered: ‎04-17-2008

Re: Recovering Lost Product KEY?


firetown1 wrote:

I bought it at walmart...


If you do not have the cd case with the key, you may be out of luck. You could try contacting Norton Support via the online chat to see if they can help you. You can contact them here

 

Let us know.


Things happen. Export/Backup your Identity Safe data.
Super Trojan Terminator
Krusty13
Posts: 3,320
Registered: ‎05-31-2011

Re: Recovering Lost Product KEY?


firetown1 wrote:

What happens if you didnt register when you installed norton?  How can I find my product key?  Is it possible?


Hi firetown1,

 

If your copy of N360 has been activated,  check in Documents > Symantec. (In Windows 7)

 

Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

SUBASH_PRABU
Posts: 2,076
Kudos: 252
Solutions: 90
Registered: ‎05-31-2011

Re: Recovering Lost Product KEY?

[ Edited ]

Hi

   You can follow the Suggestion given by Krusty. Also if you didn't formatted your Hard Drive/Reinstalled your Operating System and you are installing it on the same Computer just go ahead and download then install the Norton360 and it'll pick up the Key automatically.

    If you're having the Norton360 installed in a Computer and you are trying to install and activate it on another Computer, get the Serial Number from the Norton360 UI (Norton360-->Goto Support-->About) and then contact our Support and give them the Serial Number to get your Product Key.

huwyngr
Posts: 18,992
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Recovering Lost Product KEY?


firetown1 wrote:

I bought it at walmart...



Do you still have the box from when you bought it at Walmart? Does it have a colored sticker on it?

 

Walmart and some other stores have an arrangement with Norton -- to reduce shoplifting -- where the copy is activated at checkout in the store and so you do not have a KEY with the product. You just install it and somehow Norton knows ....

 

Hang on for some specific advice about this since not all of us have come across it.



Hugh