05-06-2012 02:52 AM
My subscription with Norton has 352 days left. Need to reformat my Notebook. How should I do to get back to my subscription after reformatting? Please help. Thanks in advance
05-06-2012 03:42 AM
Welcome othross,
This shouldn't be an issue. As you are using the same hardware your subscription to N360 should not use any extra activations.
When you complete the reformat you may have to uninstall any trial security products that were preinstalled before you install N360. Each security program has an uninstaller usually found at their Homepage.
When you are ready to reinstall N360, I suggest you log in to your Norton Account to download an up-to-date activated copy of your Norton product. Remember to run Live Update, rebooting where required, until no more updates are available.
If you run in to any problems activating your new installation please contact Customer Support. They can be reached at http://www.norton.com/chat. Live Chat is usually the quickest.
Please let us know how you get on.
Thanks, Dave.
Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free
05-06-2012 05:04 AM
Thanks Dave
05-06-2012 09:18 PM
Hi,
You can go to www.mynortonaccount.com
and under products tab -> You can find the product (if you registered it with your email address) and use the download button to download and reinstall the norton.
Thanks,
Murali
05-06-2012 09:43 PM
othross wrote:Thanks Dave
You're welcome
Windows 7 x64 SP1 N360v20.3.1.22 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free
