Norton 360

[alisonclare]

RegClean Pro (says its a Microsoft partner - but it's NOT...). 

I made a mistake and downloaded this malware (yeah, lesson learned. U don't get owt for nowt!). But. I just cannot get rid of it. It pops up a 'scan' everytime I reboot. I have run my Norton 360 apps through and it doesn't touch it. Can anyone help this techno-numpty out? Simple language pls, am no computer geek.

Thanks all.

[dickevans Super RootKit Eradicator]

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alisonclare wrote:

RegClean Pro (says its a Microsoft partner - but it's NOT...). 

I made a mistake and downloaded this malware (yeah, lesson learned. U don't get owt for nowt!). But. I just cannot get rid of it. It pops up a 'scan' everytime I reboot. I have run my Norton 360 apps through and it doesn't touch it. Can anyone help this techno-numpty out? Simple language pls, am no computer geek.

Thanks all.

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Welcome,

Sounds like you need professional help. Please select one of the free sites listed below and work with one of the experets there to get your system cleaned up.

http://forums.whatthetech.com/
http://www.bleepingcomputer.com
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/

Keep us posted

[alisonclare]

Thanks, I will try one of those. Hehe, always knew I needed 'professional help' (and not just for my computer....) 

Will keep u posted.

x

[dickevans Super RootKit Eradicator]

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alisonclare wrote:

Thanks, I will try one of those. Hehe, always knew I needed 'professional help' (and not just for my computer....) 

Will keep u posted.

x

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Understood,

The doctor from the Mayo Clinic said that they coulld also cure a normal human being

[alisonclare]

Oooh just panicked myself again...Norton warning flashes up when I try to access one of the sites you've mentioned... not dissing u Dick but can anyone help me verify a safe house? Having been bitten once (RegPro Clean u nasties) am fearful of letting any more bugs attack my Precious. 

???

Thanks all. Apologies Dick, am a Scaredy Cat