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Newbie
bungsta
Posts: 2
Registered: ‎10-29-2011

Removing licensed install from unserviceable laptop

I have returned my laptop to the insurer after damage and received a replacement item. This has coincided with my subscription renewal. This leaves me using 3 licenses on my two units. How can I deactivate that license without having the laptop in my possession?

Regards C

 

yank
Posts: 6,120
Kudos: 1,265
Solutions: 315
Registered: ‎12-02-2009

Re: Removing licensed install from unserviceable laptop

You can contact Live chat, explain the situation to them and they should be able to free up an activation.



Live chat- www.norton.com/chat

Newbie
bungsta
Posts: 2
Registered: ‎10-29-2011

Re: Removing licensed install from unserviceable laptop

thank you.