Norton 360

[Jormungandr]

I managed with only a little difficulty to re-install N360 today. I continue to re-install the rest of the programs I had before my re-format, this included Media Player Classic 6.4.9. I had and was downloading it from CNet's Download.com (http://download.cnet.com/Media-Player-Classic/3000-2139_4-10518778.html?tag=mncol). However, when it finished downloading, Norton identified it as "adware.gen" and deleted it. A second attempt had the same result. As I stated, I had downloaded it before and CNet has it listed as "tested spyware free." Instead, I downloaded VLC Media Player. However, someone else may prefer Media Player Classic and I wanted to  notify you of the problem.

[cgoldman]

Can you please advise exactly what Norton said and records in history and whether the file is quarantined or not?. If quarantined can you submit it for analysis? Was it Sonar that detected the file?

[Jormungandr]

Nothing is in quarantine. It seems to have been deleted. As stated, the file in question is avaiable at the CNet Download link. 

From Security History, there are two entries for each attempted downloaded, but both have the same information.

Severity: Low 

Auto-Protect has detected Adware.Gen

Status:Blocked

Recommended Action:Resolved-No Action

Advanced Details

Risk Category: Heuristic Virus

Definition Version: 2010.3.10.002

Component: Auto Protect

Status: Blocked

File Name: C\documents and settings\hp_administrator\local settings\application data\mozilla\firefox\profiles\00918aa6d01

Severity: Low 

Auto-Protect has detected Adware.Gen

Status:Blocked

Recommended Action:Resolved-No Action

Advanced Details

Risk Category: Heuristic Virus

Definition Version: 2010.3.10.002

Component: Auto Protect

Status: Blocked

File Name: c:\documents and settings\hp_administrator\desktop\mpc-6.4.9.exe

[KrisL]

Please submit this false positive to symantec using the below link.

https://submit.symantec.com/dispute/false_positive/

-KrisL