02-04-2012 06:27 AM
At start of day when I open Firefox browser , it frequently hangs .
I have just started to check what goes on in the Task Manager when it hangs and noticed ccsvchst.exe is always at 62 to 99% CPU when this is happening and when ccsvchst.exe falls back to 5 or 6% Firefox stops hanging .
Should ccsvchst.exe ever be using 99% CPU ?
02-04-2012 06:46 AM
no ccsvchst.exe will not take that much.
Try this solution
try disabling norton by clicking the norton on notification area
disable smart firewall
disable antivirus autoprotect
select the time frame of 15 minutes
and restart the computer
try enabling it again and tell what is happening
keep us on loop
02-04-2012 07:33 AM
I am not too sure if I have understood your directions venkat0052, but I disabled them both after disconnecting from the internet ,then rebooted then re-enabled them then connected to internet and then started Firefox .
Firefox launched quickly and without ccsvchst.exe -- both instances - rising in CPU usage.
As I said , it frequently occurs at start of day and I will watch on every boot and keep you informed if it occurs .
Thank you for the assistance.
02-04-2012 08:07 AM
I apologise for that
but am happy to hear that your problem is not there . Dont worry it will no longer be there.
Check the machine tommorow
keep us on loop
if problem occurs please post with a screen shot . I will help further
02-10-2012 02:59 AM
I have not noticed ccsvchst.exe using high CPU on startup nor Firefox hanging , but I have not used computer much and will continue to monitor .
But yesterday using my computer I noticed that all open applications had frozen on 3 or 4 seperate occasions and had to wait for it to unfreeze then it froze again and this time Task Manager was open and visible and I saw that the culprit was ccsvchst.exe using 99% of CPU ( PID 364 other ccsvchst.exe was PID 928 ) and this persisted for 5 or so minutes then it deaceased to 60% then lower and when it reached 20% the applications open became unfrozen and accessible again .Very shortly after that I had a Norton performance alert and it was for high CPU usage for ccsvchst.exe " Disk activity 1535MB for this process".
I do not really understand how to interpret this performance alert .
Any ideas anyone ?
02-11-2012 12:53 PM
Things not running too smoothly at the moment .
I have had a few occassions of Norton ccsvchst.exe rising to 99% again but these times the system did not freeze but I had another performance alert , this time ccsvchst.exe was using 1535MB total .
About 2 hours ago I decided to run a Quick scan but Norton got stuck in system32 t alg.exe and looked as though it was still running and it had scanned 2489 files , but there it stayed for over one hour 30 mins so I decided to press pause and it stopped but with no option to 'resume ' . So I went to Norton error reporting in security history and no sign of the occurrence , which may be because I had not closed the application , but I did notice the 23 'internal error' entries since the 6th Jan 2012 . ----Is this common ?
02-23-2012 11:14 AM
Had another Firefox 'freeze' today and watched ccsvchst.exe in Task Manager almost as soon as the 'freeze' started.
I am almost sure that I glimpsed three ccsvchst.exe's briefly but two ran and now , several hours later two are still running. This is probably normal and not unusual in my Task Manager entries.
ccsvchst.exe CPU usage rose to 98% during the freeze and gradually subsided and the 'freeze' stopped and Firefox began responding again. I realise that this may be coincidental or the way that ccsvchst.exe typically behaves .
As venkat0052 suggested I will attempt to show the screenshot::
Sorry for the lack of clarity and though ccsvchst.exe was at 98% when I tried to snapshot it , it is only at 86% in this rather dreadful snapshot.
02-24-2012 01:39 PM
sorry for delay
can you kindly tell me what is your home page?
can you try with some other browser , and try disabling browser protection .
kindly post with clear image of screenshot so we can help you more further.
03-01-2012 12:29 PM
Ah venkat0052 , dear helper ,
I have only just stumbled upon your post as I was about to post and I have not been to this forum for several days and had no e-mail informing me of your post.
Anyway , I am not trying to belabour this topic but am seeking to rule out Norton in the search for what is causing the random driver crashes( BSoDs ) in my system .
After the apalling screenshot I sent , I have been trying to capture ccsvchst.exe using 98% of my only CPU , but as the CPU usage is so high and the system partially and / or fully frozen, it has happened several times but I have not been able to capture it. I tried again today but did not get it, but ten minutes later Norton 360 alerted me to high CPU usage by Symantec Framework (100% ) so here that is:
Dear , dear, I do apologise for another bad image but it does indicate the high CPU usage.
And I am not trying to scapegoat Norton ; I realise whatever is causing the crashes could also be causing the high CPU usage and Firefox and its plugin-container.exe and iexplore.exe have all been at 98% CPU before .
To answer your questions venkat0052 , my homepage is http://www.google.co.uk/webhp using Mozilla Firefox effectively 99.9% of the time , but I will use IE 8 from now on and have just turned off browser protection in Firewall>Intrusion and Browser protection and will let you know how this goes .
03-05-2012 02:41 AM
Had a different Norton performance alert - disk read and write activity - and have no idea what this signifies , any input appreciated :
If you have problems viewing yet another (sorry! ) puny image then if you go to the bottom of the page - 'Images for elspeth ' - http://http://community.norton.com/t5/user/viewpro
Disk Read Activity 333MB ( total for this process ).
Disk Write Activity 107MB ( total for this process ).