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AEW
Newbie
AEW
Posts: 1
Registered: ‎04-30-2012

Spam box in Outlook Express

I have lost the Norton spam box I set up with Outlook Express and am not able to set it up again. I get no joy from the help line

Dinesh_Bhalaji
Posts: 341
Kudos: 27
Solutions: 10
Registered: ‎09-06-2011

Re: Spam box in Outlook Express

[ Edited ]

Hi AEW,

 

Hello and welcome Norton Forums.

 

This issue can be fixed by disabling and reenabling the plugin.

 

1. Open Norton 360.
2. In the Network and click Settings.
3. Under AntiSpam, next to Client Integration, click Configure.
4. In the Client Integration window, uncheck Outlook Express.
5. Click Apply, and then click OK for both the windows
7. Exit all the programs, and then restart the computer.

To Re-enable AntiSpam Client Integration

1. Open Norton 360.
2. In the Network pane, click Settings.
3. Under AntiSpam, next to Client Integration, click Configure.
4. In the Client Integration window, uncheck Outlook Express.
5. Click Apply, and then click OK for both the windows
6. Close Norton and then check Outlook Express.

 

Please let us know if you have any other issues.

Regards,

Dinesh Bhalaji
Symantec Employee
HarryP
Posts: 736
Registered: ‎07-23-2010

Re: Spam box in Outlook Express

 Sorry for the trouble you have with Norton 360. Please read the information provided here for a similar problem:

http://community.norton.com/t5/Norton-360/Outlook-Express-Norton-Spam-Button-Gone/m-p/715982/highlig...

 

Thanks,

HarryP