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Visitor
VinceRosati
Posts: 3
Registered: ‎03-26-2011

Speed of restoring files

To test the backup/restore feature, I downloaded about 10 MB worth of backed up files.  That took ten minutes!  I am using high-speed cable.  Shoud the backup be that slow?

 

Vince

dickevans
Posts: 9,525
Registered: ‎04-08-2008

Re: Speed of restoring files

Can't comment on your speed but mine varies widely based on traffic. At times I think I'm on a T3 line and at others I can sneaker net the information to another state quicker :(

Dick
Win7x64 SP1 current NIS V20
Visitor
VinceRosati
Posts: 3
Registered: ‎03-26-2011

Re: Speed of restoring files

Thanks for the reply, Dick.  It jusat seems that 10 MB in 10 minutes (equating to 16.6 kB/Sec) is terribly slow.

 

I usually back up with Carbonite, but I never timed that.  I should, to compare.  Onw thing I like about Norton is that U can select a whole folder.  Carbonite just goes file-by-file.

 

Regards,

 

Vince

 

dickevans
Posts: 9,525
Registered: ‎04-08-2008

Re: Speed of restoring files

Vince,

 

I agree that it is slow

Server traffic and Internet traffic can do that to you.

You might try using one of the speed test utilities to check your connection speed before you start a backup or restore.

They only give you an instant snapshot but if the world is communicating you will have a slow time getting your tasks completed

Dick
Win7x64 SP1 current NIS V20
Symantec Employee
scott_moen
Posts: 223
Registered: ‎06-23-2008

Re: Speed of restoring files

Hi Vince,

 

Our backup service works a little different than some others you may have tried. Do you have many files backed up or did you just back up those 10 MB?

 

Our backups are binary incremental backups. Each file is compressed and encrypted locally before being transmitted to the server. When you run a restore the server has to piece together the files requested prior to transmitting them back. The process can take some time but the trade off is much better security.

 

If on the other hand you just backed up those 10 MB, then yes that is quite slow. As I suspect you are aware, your transfer rates can vary depending on your proximity to your destination. I live a few miles down the road from our data center and have no trouble pulling 4 MB/s up or down.

 

Does that slow rate persist?

Visitor
VinceRosati
Posts: 3
Registered: ‎03-26-2011

Re: Speed of restoring files

Scott and Dick,

 

Thanks for staying interested.

 

The 10 MB was only a small fraction of my backup, which is about 3 GB.  With your explanation, Scott, I guess I understand the process better.

 

I'll try it again, when "the rest of the world" is asleep and I have the Internet all to myself.

 

Many thanks,

 

Vince

 

dickevans
Posts: 9,525
Registered: ‎04-08-2008

Re: Speed of restoring files

Vince,

Good luck

remember some of us are thinking the same thing so we can get our work done as well :smileyhappy:

Dick
Win7x64 SP1 current NIS V20