10-26-2011 01:51 AM
Dear All ( especially the helpful SendOfJive )
I start my computer , connect to internet , launch Firefox , open Firefox History , find the You Tube song that I was listening to yesterday , click to open and before it has loaded , the Norton 360 "Warning High CPU Usage " pops up . Under "Activity > Network " there are 126 "Remote Connections "!!!
The YouTube link does not open eventually , with the notice over the YuoTube viewing screen " Plug in crashed - Send Error Report " - which I did .
Before I had launched Firefox , but after I had connected to the internet , I noticed the two TVs in the system tray that denote being connected to the internet, had been lit up so I placed my cursor over their symbol and I had received over six million bytes from the internet even before I had launched a browser!!!
My computer has been behaving a bit slow recently , but a Norton 360 and a SuperAntiSpyware scan showed nothing.
I have tried to find out what these "Remote Connections " are from the Norton 360 literature to no avail .
What gives ?
Can I block these "Remote Connections " ?
Do they use up the computer's memory ?
10-26-2011 10:08 AM
can you please let us know which version of Firefox and Flash plugin do you use?
Also include please how much memory your system has.
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v126.96.36.199, Norton Utilities 16, Symantec System Recovery 2013
10-26-2011 10:59 AM - edited 10-26-2011 11:01 AM
Do you get a lot of application crashes? The Norton Performance Monitoring alerts are not messengers of doom - they just tell you when available memory or CPU is in short supply. If your PC was already extremely busy when you tried to view YouTube, then Firefox's demands on CPU might cause Norton to warn you about the browser, even though Firefox is only the most recently started program of many running programs, all of which are contributing to the resource drain.
If you want to see what connections are happening, download the free TCPView program from Microsoft/Sysinternals. It will show you what programs are connecting out and to where they are connecting. Be advised that there are many background connections that Windows and installed applications make routinely so it is normal to see a lot of connections that you would not otherwise be aware of - don't assume that they are dangerous.
If something malicious were connecting out, Norton's IPS would normally detect it, block it and notify you. So chances are, what you are seeing are just normal background communications, such as LiveUpdate checking for, or downloading, new definitions, etc.
10-26-2011 11:20 AM
Also, unfortunately, as our machines age, it grows more and more common for our software--which is generally getting updated to take advantage of design advances and the arrival on the market of newer, faster hardware--to consume the increasingly limited resources our machines can bring to bear. Thus, all of those connections--which are often just what's required for your computer to do what you've asked it to do--start exhausting your computer's ability to keep up, resulting in intermittent crashes like you just experienced.
The connections aspect of this issue is going to get even more common (has actually already started) as vendors move more of what we're asking them to do for us into the cloud....
10-27-2011 03:06 AM
I am using Firefox 7.0.1 and Adode Flash Player 10.3.183.10 ( ActiveX Version 10.2.153.1 Plug-in Version 10.3.183.10 ) which I have just updated to 188.8.131.52 ( ActiveX Version 10.2.153.1 Plug-in Version 184.108.40.206 )
My computer has 0.99 GB of RAM - it used to be I think 368MB but was upgraded a few years ago; it is an old machine , the earliest Windows files I can find are 17 Dec 2003. I had disabled the "Automatic " update check on Adobe Flash Player as I could never ascertain its size .
SendOfJive , Hello again . I very rarely get application crashes . I appreciate the Norton Perfomance Monitoring alerts , but in the instance I mentioned above I had just switched the computer on, connected to the internet, opened my Google start page via Firefox then opened the Library history , located the YouTube song I had been listening to the day before and clicked to open it in the same Firefox tab - the only tab open . As I said , the computer was still trying to load that page when the Norton Performance Alert popped up ( for firefox.exe )
As I mentioned to PapauZ , it is an old machine but it still has 51% free space and is not used for gaming . I got a Norton Performance Alert today when I had 5 open tabs , so I looked at the 'Remote Connections ' in the 'Network Activity ' and there were hundreds of connections - I gave up trying to count them . Having hundreds of these connections must surely slow down the computer , and , are these connections one-way ( from my computer to them and not from them to me ). You can probably guess that I still do not understand what these connections are .
"Thus, all of those connections--which are often just what's required for your computer to do what you've asked it to do"----- but I never asked my computer to establish all these connections and am quite happy to wait a few milliseconds OR seconds longer for it to do any task that I ask it . I still think that having all these connections must use up resources : probably I only use a fraction of these 'Remote Connections' .
Thanks for your patience , all !
10-27-2011 06:36 AM
Not a problem--we're here to try to help other users get the most help and the least worry out of their Norton protection! But what we're trying to tell you is that you are asking your computer to open all those connections--you just don't know it. "Just" switching the computer on and connecting to the Internet is going to open a bunch. Then opening the Google start page in Firefox ands a bunch more, from two different connection-hungry sources. (And that's not even counting any programs you've asked your computer to run at startup--again, you may not be aware that you've done so, because all you did was install a program that felt it needed to do so by default--they're going to each add a mess more, because pretty much everything at least "phones home" nowadays, to check subscriptions, look for its program updates, serve you an ad, synch your playlist, etc.) Then you tried to play a song from YouTube--again adding a bunch of new connections to the mix.
As SendOfJive's initial posting that you found so helpful on the other thread explained, that basically accounts for the "dozens and dozens" of connections you're seeing--easily. Yes, absolutely, they're slowing your computer down. But like I said, they're what's necessary for your computer to do what you've asked it to do. Your computer--like mine--is just approaching the age where it's no longer capable of doing even the simple things you've asked--not because you're asking it to do more, but because the software that does it has gotten more complex, to use the added power that new hardware can offer it (because if it didn't, then nobody would buy it).
Bottom line: it's just the way the computing life works. I've been going through this for a quarter century now. It can be frustrating--but it's nothing to worry about.
10-27-2011 11:10 AM
Where are you seeing all of these remote connections? Are they all in the File Insight report for Firefox? If it's just Firefox I wouldn't worry about it at all. If the connections are related to other processes that you don't recognize, then you need to look a bit deeper to see if these are legitimate programs or not. These days, almost every application needs to access something on the internet for updates, etc.
10-27-2011 11:22 AM
I too am getting messages the most recent, while on Google Chrome says, under Activity: CPU 100% of at least one CPU This also worries me as ignoring it does not sound like a responsible answer. What does it mean and what should I do about it?
10-27-2011 12:19 PM - edited 10-27-2011 12:20 PM
It just means your PC has a lot to do. Flash content, if you were watching videos, demands a lot of CPU time, for example. It is normal for the CPU to occasionally run at 100% and you do not need to do anything about it. The CPU should return to normal as soon as the high-demand activity stops.
10-28-2011 12:12 PM
Thanks for the replies.
Yes SendOfJive , all the File Insight Activity Remote Connections are all from the one fifefox.exe . I have tried looking up a few of these connections but leaves me none the wiser for some as the destinations reached are double Dutch unless you are an experienced computer buff . And there are so many that it is a time consuming and laborious business .
DistEd2 , the bottom line is I would rather block most of them and I start to feel disempowered when 6MB are received by my computer before I even open 0ne application !! ( that feels a bit creepy)
Probably just as well my connection to the internet is terminated when I turn my computer off an the dial up connection is aborted
Maybe I should start an #OCCUPY THE WEB campaign .
Thanks for your kind input