03-26-2012 11:08 PM
I have an old Norton 360 that is no longer used (computers have been removed from service). i cannot enter into My Account (forgot password, email address used on old computers disconnected) to stop automatic renewal. I cannot find anywhere on the Symantec website to cancel my subscription.
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03-26-2012 11:33 PM
You may be best contacting Customer support about this. Live Chat is usually the quickest. You can reach them here . - http://www.norton.com/chat.