08-05-2012 07:36 AM
Received an e-mail entitled "Norton Renewal Offer" with a special deal to renew Norton 360 - 6 months free for 2 years or 2 months free for 1 year. The wording was somewhat stilted and a little suspicious. Is it legit or a phishing expedition?
08-05-2012 07:46 AM
chips6246 wrote:Received an e-mail entitled "Norton Renewal Offer" with a special deal to renew Norton 360 - 6 months free for 2 years or 2 months free for 1 year. The wording was somewhat stilted and a little suspicious. Is it legit or a phishing expedition?
Without more info about the email it is hard to tell you much.
The best way to check would be to contact Support via online chat. They should be able to confirm or deny this offer. You can contact them at www.norton.com/chat
Please let us know what they tell you.
08-05-2012 10:30 AM - edited 08-05-2012 10:31 AM
I'm pretty certain this is not from Norton but I can't find prior references here that I thought I'd seen.
Check with support as suggested -- they are available by CHAT 24/7 using your computer keyboard not the phone -- but please let us know the outcome.
BTW are you using NIS/NAV at present or Norton 360 ? If the latter we can get this shifted to the N360 Forum.
08-05-2012 01:13 PM
chips6246 wrote:Received an e-mail entitled "Norton Renewal Offer" with a special deal to renew Norton 360 - 6 months free for 2 years or 2 months free for 1 year. The wording was somewhat stilted and a little suspicious. Is it legit or a phishing expedition?
Hi chips6246,
As suggested, contact Norton Chat to get to the bottom of this. There are a lot of these going around for different Norton products when it comes to renewals. I am curious, was the email you received anything similar to the one posted HERE ?
They were offered a similar offer as the one you describe.
Ed
08-05-2012 02:50 PM
Ed,
Glad you found that thread -- I searched without success and only found one back in 2010 that was not really the same ..... and I'm fairly expert at searching.
08-05-2012 04:05 PM
huwyngr wrote:Ed,
Glad you found that thread -- I searched without success and only found one back in 2010 that was not really the same ..... and I'm fairly expert at searching.
Hi Hugh,
When I seen chips6246's post, it rang a loud bell. I thought I recognized the 6 and 2 months free for 2 and 1 year renewals. I was almost certain I made a reply on a similar one not too far back. I was able to find it in my recent posts history.
This scam is making the rounds. My neighbor received the same 'offer'. 6 months free for 2 years or 2 months free for 1 year. She promptly deleted it.
Ed
