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chips6246
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Registered: ‎08-05-2012

Subscription Renewal Offer

Received an e-mail entitled "Norton Renewal Offer" with a special deal to renew Norton 360 - 6 months free for 2 years or  2 months free for 1 year.  The wording was somewhat stilted and a little suspicious.  Is it legit or a phishing expedition?

 
peterweb
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Re: Subscription Renewal Offer


chips6246 wrote:

Received an e-mail entitled "Norton Renewal Offer" with a special deal to renew Norton 360 - 6 months free for 2 years or  2 months free for 1 year.  The wording was somewhat stilted and a little suspicious.  Is it legit or a phishing expedition?

 

Without more info about the email it is hard to tell you much.

 

The best way to check would be to contact Support via online chat. They should be able to confirm or deny this offer. You can contact them  at   www.norton.com/chat

 

Please let us know what they tell you.


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huwyngr
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Registered: ‎04-13-2008

Re: Subscription Renewal Offer

[ Edited ]

I'm pretty certain this is not from Norton but I can't find prior references here that I thought I'd seen.

 

Check with support as suggested -- they are available by CHAT 24/7 using your computer keyboard not the phone -- but please let us know the outcome.

 

BTW are you using NIS/NAV at present or Norton 360 ? If the latter we can get this shifted to the N360 Forum.



Hugh
Edjr60
Posts: 1,584
Registered: ‎02-21-2011

Re: Subscription Renewal Offer


chips6246 wrote:

Received an e-mail entitled "Norton Renewal Offer" with a special deal to renew Norton 360 - 6 months free for 2 years or  2 months free for 1 year.  The wording was somewhat stilted and a little suspicious.  Is it legit or a phishing expedition?

 

Hi chips6246,

 

As suggested, contact Norton Chat to get to the bottom of this. There are a lot of these going around for different Norton products when it comes to renewals. I am curious, was the email you received anything similar to the one posted HERE ?

 

They were offered a similar offer as the one you describe.

 

 

Ed

huwyngr
Posts: 18,975
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Registered: ‎04-13-2008

Re: Subscription Renewal Offer

Ed,

 

Glad you found that thread -- I searched without success and only found one back in 2010 that was not really the same ..... and I'm fairly expert at searching.



Hugh
Edjr60
Posts: 1,584
Registered: ‎02-21-2011

Re: Subscription Renewal Offer


huwyngr wrote:

Ed,

 

Glad you found that thread -- I searched without success and only found one back in 2010 that was not really the same ..... and I'm fairly expert at searching.


Hi Hugh,

 

When I seen chips6246's post, it rang a loud bell. I thought I recognized the 6 and 2 months free for 2 and 1 year renewals. I was almost certain I made a reply on a similar one not too far back. I was able to find it in my recent posts history.

 

This scam is making the rounds. My neighbor received the same 'offer'. 6 months free for 2 years or 2 months free for 1 year. She promptly deleted it.

 

 

Ed