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Techjourney
Posts: 14
Registered: ‎02-07-2010
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Subscription about to expire, need some options

My Norton 360 subscription is about to expire in 8 days. 360 has served me well. The problem is I'm low on funds and can't afford the $70 renewal fee right now. What happens when 360 expires? Does it offer any protection, just no updates? Can I disable 360 an install something free like Microsoft Security Essentials only for a few weeks, then uninstall it and renew my 360 subscription? Can I do this without actually uninstalling 360? All of this is a little inconvenient but times are tight and you gotta do what you gotta do. Any advice would be greatly appreciated.

floplot
Posts: 9,951
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Registered: ‎04-11-2009

Re: Subscription about to expire, need some options

Hello Techjourney

 

Welcome to the Norton Users Discussion Forum

 

Once your subscription has expired, the product will stop working completely. You can look around online and in stores and see if you can find a cheaper version. If you can find a cheaper boxed version, then you can just plug in the new key before the old one expires. If you are going to go with a free security program, then most likely you will have to uninstall your N360 for the new security program to work correctly To get a clean uninstall, you would have to use the Norton Removal Tool, but that will delete all your Norton products.  I would save your passwords if you are using that feature.

 

Perhaps you can install the trial version of N360, but I don't know how long that trial period is for. I also don't know if you can install the trial version after your current subscription expires. If you can use the trial version of N360, that will also stop functioning at the end of the trial period.

Success always occurs in private and failure in full view.




Phil_D
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Registered: ‎06-10-2008

Re: Subscription about to expire, need some options

Hello Techjourney,

 

I understand your situation. I don't know where you are located, but in the US, some of the office supply chains are offering good deals on purchasing 360 v3. At one location, if you are a rewards member it appears that the cost after the savings would be slightly above 50% of the retail cost.

 

If this is feasible, then as floplot mentioned, you can purchase the product and merely enter the new key 1 or 2 days before your subscription expires.

 

I hope that helps. Best Wishes.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Contributor
Techjourney
Posts: 14
Registered: ‎02-07-2010

Re: Subscription about to expire, need some options

Thank you for your prompt replies! I just found Norton 360 on eBay for 43.99.  Using the Bing Cashback program, I saved 10% making the total 39.59. So I saved about $30 over the subscription renewal price. That's $30 I can use toward my electric bill!! I really appreciated the help. I should be getting 360 by Wed or Thur,  just in time before my subscription expires!

 

Much Thanx!

floplot
Posts: 9,951
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Registered: ‎04-11-2009

Re: Subscription about to expire, need some options

Hello Techjourney

 

Please be very careful buying software on eBay. Please make sure that it is a closed, sealed box with the key unused. Please investigate the seller of the program and check his reputatioin. I remember one person in the last few months bought a key from eBay for one of the Norton products and it turned out to be a used key. So please make sure it is sealed. If it is a legit version of N360, then all you have to do is plug in the new key. Make sure it isn't a used program.

Success always occurs in private and failure in full view.




Contributor
Techjourney
Posts: 14
Registered: ‎02-07-2010

Re: Subscription about to expire, need some options

I made sure it was a new, never used product and not bootlegged before purchasing. The seller was a "Top Rated Seller with a 99.6% rating. eBay now has the Buyer Protection Program. If upon receiving the item, it's not as advertised, ebay will refund the money after trying to get the seller to "make it right". Thanks for the heads up though!

Contributor
Techjourney
Posts: 14
Registered: ‎02-07-2010

Re: Subscription about to expire, need some options

As I mentioned in an earlier post, I ordered a new, unused Norton 350 from a trusted seller on eBay. I choose this seller because they were so close to my state. It normally takes 2-3 days for packages sent USPS to arrive from DE to VA. Well because of the snowstorm, my package got diverted to Washington State--all the way on the west coast! My 360 subscription is due to expire on 2/14/2010. If the package doesn't arrive until after that date, will I still be able to simply enter the new product key or will I have to uninstall 360 on my PCs and then reinstall from the CD/DVD?

floplot
Posts: 9,951
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Registered: ‎04-11-2009

Re: Subscription about to expire, need some options

Hello Techjourney

 

Your N360 will cease to function on the expiration date. If you have to uninstall it, then you can download a newer version of N360 than will be on the CD. You would just need to enter the new key and won't have to use the actual new CD to install it. Remember to run live update as there will be updates to get.

Success always occurs in private and failure in full view.




Contributor
Techjourney
Posts: 14
Registered: ‎02-07-2010

Re: Subscription about to expire, need some options

Thanks for a prompt reply. So if I have to uninstall, will I need to use the Norton Removal Tool, then download and install the new version of N360?

floplot
Posts: 9,951
Topics: 200
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Registered: ‎04-11-2009

Re: Subscription about to expire, need some options

Hello Techjourney

 

Yes, that should give you a clean install then. I would install it while you are offline, then come back to the net when it asks to activate and run live update.

Success always occurs in private and failure in full view.