11-20-2011 04:56 AM
Symantec Service Framework has stopped working.....this has been popping up for about 3-4 months now. Please help because i can't read my local newspaper online without it messing up and this popping up.
No, I did not just install 360.
11-20-2011 08:26 AM
Welcome to our community!
Do you have any other security software installed on your machine, like SpyBot Search & Destroy, or the paid versions of malwarebytes or superantispyware (the free versions aren't a problem, as they don't do real-time scanning)? Security software doesn't play well together, as different programs will tend to detect one another's activities as potential threats, and this could be causing the problem you're experiencing.
Do you have any reason to suspect that you may have crossed paths with some malware? If so, you might want to download and install the free version of malwarebytes, which makes a good crosscheck for your Norton. Let us know if it finds anything.
If malwarebytes doesn't find anything, and you're still seeing this error frequently, then you may want to remove your Norton software and reinstall it using the process below. You will not have to pay for the program again, and your subscription days will automatically be recognized when you reinstall this way. Here are the step-by-step instructions:
This last step will reinstall Norton 360 and link it automatically to your existing subscription. You should now be back in business, protected by "the speed and power of Norton!"
Please let us know how this works out. We're here to support you until you can click that "Accept as Solution" button!