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Newbie
dolphz
Posts: 2
Registered: ‎11-27-2010

The "Cards and Logins" button disappeared from my Norton toolbar, help!

[ Edited ]

How do I restore the "Cards" button on my Norton toolbar?  I did some digging and read that I should go to settings and then detailed settings, however there is no "detailed settings" when I click settings.  Instead I get a "one click something" instead. The Crads and Logins and Identity safe were working great up until a few days ago.  I am running Norton 360 on Windows Explorer 8, MS Vista.  Help and thanks.

Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: The "Cards and Logins" button disappeared from my Norton toolbar, help!

Hi Dolphz,


Welcome to Norton Community!


Let us know the version of Norton 360, you can find it from Help & Support > About.


Yogesh

Newbie
dolphz
Posts: 2
Registered: ‎11-27-2010

Re: The "Cards and Logins" button disappeared from my Norton toolbar, Help

When I click the "Norton" dropdown on the Norton toolbar I get an option for "Help" which takes me to a website, there is no "Help and Support" option.

yank
Posts: 5,856
Kudos: 1,221
Solutions: 302
Registered: ‎12-02-2009

Re: The "Cards and Logins" button disappeared from my Norton toolbar, Help

dolphz,

 

The Help & Support  yogesh is talking about is on the main page of  Norton 360 ( upper right hand corner), not on the Norton Tool Bar.  Click on Help and Support, a drop down menu appears and the bottom entry is About.  Click on it and you'll see a version number - similiar to this 4.3.0.5.

Symantec Employee
Venkat
Posts: 89
Registered: ‎04-17-2009

Re: The "Cards and Logins" button disappeared from my Norton toolbar, Help

Hi dolphz,

 

Did you try rebooting your machine. If not try to reboot your machine and check for the 'Cards and Logins' button in the Norton toolbar. Also ensure that Identity Safe is Turned On. You can verify this in settings window, you can control the settings via Quick Control , to access it Go to  N360 Main UI > Settings> Quick Controls and ensure Identity Safe check box is enabled. If it is not enabled enable it  and open a new browser and check for the button. Do get back to us if you still experience the problem.

 

Regards,

S.Venkat