05-24-2010 01:39 AM - last edited on 05-24-2010 02:21 AM by JerryM
I write a program which is available to dowload via the internet. Many people have downloaded it without problems so far. However I received a message from a user yesterday quoting the above error message. From your forums it looks like this has been a problem this month, but also that you think that you have resolved it. I have two questions.
1. What can the user do to allow this file to be downloaded?
2. Is the insight problem really fixed, and if so, please take a look at the program I make available to download, satisfy yourselves that its not a virus and then update the virus checker so it won't incorrectly flag this program as a virus.
05-24-2010 02:06 AM - edited 05-24-2010 02:08 AM
Please check out this sticky post if you think that your file has been labelled as a false positive. The post will give you information on how to submit your file to Symantec:
Also, please do not post direct links to exe files. I will ask a moderator to remove it. Thanks :-)
Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.
05-24-2010 03:41 AM
Sorry about posting the link, being honest i didn't read all the terms and conditions. they were very long.
Are we confident that the insight thing is working properly?
And is there a way for the user to override the warning from Norton and download the program anyway?