03-11-2012 05:55 PM
this is my 1st try in doing this my smart firewall dos not work and and am going too show you how FIX NOW is not doing it job the way it sould be doing am
well here my 1st try
i hop this 1st photo dos not get me bannd from the fourms could have ues other coloo and am not that good of a speller
so here is the next thing i do wish i hit fix now and this boxs shows up
and here is what i get is a red X so i need too re in stall it this is the 2nd time norton 360 v6 have done this the 1st time was in norton 360 v5.2.3 this is geting vary old if FIX now works the way it sould be i sould not be re in stalling this am all so runing norton 360 22.214.171.124
well there you have it going too re in stall norton 360 now that fix now dos not work like it sould be if fix now work it sould not have too be re installing norton 360 all i would have too do is hit fix now and its all fix but nop you got too do the hard way in tell there some in done about it
03-12-2012 06:36 AM
Sorry for the trouble.
Please go to Tasks > Check Security History. Verify whether it shows any error for firewall. You have to check in More Details section. Let us know the above information.
Try these steps:
1. Run LiveUpdate from Norton 360.
2. Restart the computer and click Support > Get Support.
03-12-2012 07:09 AM
this is not a error it has been going on from time too time and i cant Check Security History has i have reinstall it so the report is likey gone all so runing live updates have nothing too do with this so i dont even no way that was even said
when i say fix now dos not work i mean fix now dos not work has seen in the photos this is a bug that needs too be fix norton 360 sould not be doig this at all this has happen 2 times with norton 360v6 am runing 126.96.36.199 and 1 time in norton v5.2.23 if this bug dos not get fix in norton 360 fix it now tool i may even thinking about going back too norton 2012 has am geting sick of rein stalling norton 360 evere time smart firewall fails and fix now when you hit it dont even work right too fix it too get it back too working
when norton v7 is ready for testing it needs too go under deep testing all so i like too see fix now re move in norton v7 or re place with some in elsee that works if you put a tool in norton it sould work with out any bugs why put some in if it dos not work the way it sould be???
03-12-2012 10:41 AM
Please understand that, inorder to find out why the firewall got disabled and why the Fix Now does not work, we need to get the information from the Security History. We will be able to find out the cause of the problem & a fix for it only by that means. Without a proper analysis on your problem, we won't be able to find out an appropriate resolution for you.
If this is a bug with Norton 360 Version 6.0, it would have come up in the beta phase itself. This seems to be a typical odd problem with your computer only. So, if the problem happens again, please try to provide us more information as requested before you proceed with uninstall/reinstall.