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Regular Contributor
Rab60
Posts: 53
Registered: ‎01-11-2011
Accepted Solution

Transfer N360 ver.6.0 to another Pc

Hi friends,

I have following issue. I would like to move my N360 ver.6.0 from my laptop to my new Pc.

The only problem I have is that I can Not uninstall this product from my laptop (I can not access the internet with it) before I download it in the new Pc, I have a 3 Pc permission (all used).

My question is : How can I install the N360 on my new PC without interfering with the other 2 computers that have N360 with the same product #

Hope what I wrote is understandable despite my bad English :smileyindifferent:

thank you in advanced for any input and help

Rab60

yank
Posts: 5,823
Kudos: 1,217
Solutions: 302
Registered: ‎12-02-2009

Re: Transfer N360 ver.6.0 to another Pc


Rab60 wrote:

Hi friends,

I have following issue. I would like to move my N360 ver.6.0 from my laptop to my new Pc.

The only problem I have is that I can Not uninstall this product from my laptop (I can not access the internet with it) before I download it in the new Pc, I have a 3 Pc permission (all used).

My question is : How can I install the N360 on my new PC without interfering with the other 2 computers that have N360 with the same product #

Hope what I wrote is understandable despite my bad English :smileyindifferent:

thank you in advanced for any input and help

Rab60


You can contact Live chat, explain the situation to them and they should be able to free up an activation.


Live chat- www.norton.com/chat

Regular Contributor
Rab60
Posts: 53
Registered: ‎01-11-2011

Re: Transfer N360 ver.6.0 to another Pc

Thanks for the replay.

I am just wondering how they can free up the activation of a specific laptop or PC?

I'll contact them and see what they do. Thank you for the hint.

Rab60

Regular Contributor
Rab60
Posts: 53
Registered: ‎01-11-2011

Re: Transfer N360 ver.6.0 to another Pc

Hi Yank

I just had all fixed and installed the product to my new Pc.

Thanks for the help

Rab60:smileyhappy:

yank
Posts: 5,823
Kudos: 1,217
Solutions: 302
Registered: ‎12-02-2009

Re: Transfer N360 ver.6.0 to another Pc

You are quite welcome - glad I could assist you - you know where to find us if you have any more situations.

 

BTW, you may be insterested in Norton Management.  Had you had it installed , you could have logged in, and found the old stystem listed and a simple click of the trash can could have freed up a license so you had one available install.  Check it out here:

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v53370852_NortonM_Retail...