07-08-2011 10:48 PM
I have a license covering 3 PCs. But two of them are out of order. I just buy 2 PC and wants to transfer my license to my 2 new PC. However i receive a notification telling me that I have exceeded the number of activations allowed. Expiration date of my license is Aug 17, 2011. I just stop my auto subscription in order to ensure that the license would not be applied to my old PCs. Please help.
07-08-2011 11:52 PM
Welcome to the Norton Community Forum
You can follow the instructions in this kb
You can contact customer support via the free chat program and tell them what you want to do. They are the ones who deal with subscriptions, activations, etc.
This is the link for US/Can. If you need a different location, please consult your local Symantec site for the local free chat customer support link.
Please come back and let us know how you made out. Thanks.
Success always occurs in private and failure in full view.