Norton 360

[tonykwankk]

I have a license covering 3 PCs.  But two of them are out of order.  I just buy 2 PC and wants to transfer my license to my 2 new PC.  However i receive a notification telling me that I have exceeded the number of activations allowed.  Expiration date of my license is Aug 17, 2011.  I just stop my auto subscription in order to ensure that the license would not be applied to my old PCs.  Please help.

[floplot Norton Fighter]

Hello tonywankk

Welcome to the Norton Community Forum

You can follow the instructions in this kb

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=201011191...

You can contact customer support via the free chat program and tell them what you want to do. They are the ones who deal with subscriptions, activations, etc.

http://us.norton.com/support/contact/contact.jsp?pvid=cs

This is the link for US/Can. If you need a different location, please consult your local Symantec site for the local free chat customer support link.

Please come back and let us know how you made out. Thanks.