07-10-2012 04:50 PM - edited 07-10-2012 05:38 PM
Deleted. didn't know we had this one. ANd we checked again and although we emptied the recycle bin,the 6 are still there. Any suggestions?
07-10-2012 11:20 PM - edited 07-10-2012 11:24 PM
Download the script attached, needs to be the same file name as well (fixlist.txt), Copy across to flash drive
NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Now please enter System Recovery Options again. Like previously
07-11-2012 09:37 AM
Please read carefully Read all of this message first
Download Combofix http://www.bleepingcomputer.com/download/anti-viru
Right click the combofix.exe on the desktop and select from the menu "Run as Administrator"
****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
07-11-2012 09:32 PM - edited 07-11-2012 09:34 PM
What did you use from F-Secure while I am in the middle of the removal??
In my first post
Please do not run any tools unless instructed to do so.
07-12-2012 04:12 AM - edited 07-12-2012 04:44 AM
I checked if it was not there. It is the security system of my provider and like I said they disconnected my internet for one day, They said to try the ONE time scan, wouldn`t install it, from what I understood, I even quit the scan and searched to see, nothing was installed because I was concerned it would mess up with your stuf. If it did, I`m sorry. I wanted leverage because they said 2 days would disconnect again.
The virus got to me on Tuesday, with waking up to no internet and being told 2 days to fix it. Mean time we keep this computer oflline and closed, only when doing things for you, we open it. I know it sounds common sense, that we should have done from day one, but....So where do we go from here?