06-23-2012 10:16 PM
Please read carefully Read all of this message first
Download Combofix http://www.bleepingcomputer.com/download/anti-viru
Right click the combofix.exe on the desktop and select from the menu "Run as Administrator"
****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
06-23-2012 10:27 PM
I'm just double checking,I see on the instuctions I'm to disable Norton, When I do this should I disconnect from the internet? The reason I ask is that since I first started in this forum Norton has blocked the two Trojans over 50 times.
06-24-2012 06:28 AM
It took 7.5 hours for Combofix to run, when it started it said that Norton 360 was up and running but it wasn't, I had disabled it. Matter fact I disabled it till it restarted since it was taking so long.
06-24-2012 04:18 PM
I am trying to decide due to the fact it took 7.5 hours whether to run a script for the registry using a new combofix download, but use it in Safe Mode.
services.exe has been cured.
06-24-2012 04:36 PM
I'll wait on your decision, I know you know what your doing. I can run ComboFix again if needed. Why do you think ComboFix was saying that Norton was enabled when it wasn't?
06-24-2012 05:20 PM
It could be that one of the protections in Norton is not turned off or the Windows security centre is mis reporting.
I think we will go on to step 4.
Please read carefully and Slowly
Please scan with ESET next
I'd like us to scan your machine with ESET OnlineScan
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
06-24-2012 05:36 PM
Just so you can see, this is the flip of what you are doing and is real dumb to do,http://community.norton.com/t5/Norton-360/Trojan-Z
The guy has extras to deal with and cleanup to handle.