01-11-2012 12:00 PM
today after normal boot I notice with terror that in the tray there was no icon for Norton, usually after boot the icon is present and it is signed in yellow mark.
I wonder what happened, trying to click start > progs > norton > norton360 ( if I recall the right name ) the antivirus does not start,
even if I start in safe mode, I fear bad things :-(
Please helps as soon is possible, for the moment I switch the router off.
01-11-2012 12:52 PM
it does not load even in normal mode.
If I try to double click the Norton 360 services in the windows services list it says
it cannot start, gosh !
Thanks for help :-)
01-11-2012 01:06 PM
If I double click the Norton 360 I get ' cannot run as a local computer'
if I modify the login tab for 'Norton 360' service and I enter the administrattor login and password
and start the service again I get , cannot write to disk.
Please consider that all happened suddenly today when I switched the pc on, last night all was working properly :-/
01-11-2012 01:30 PM
I see you have recently had a Boot.Tidserv infection. You may want to post to one of the following malware removal sites for assistance before proceeding any farther on your own with this.
01-11-2012 01:45 PM
Thank you for your email,
before posting abroad since I trust this forum very much and since N360 is one of Norton 'creatures'
I thnk that this forum might hold more inside information since it is his native home.
I cannot believe I am the first customer to experience this on N360 and that is a new history case.
At leat hope, it should be I guess :-)