08-08-2012 06:58 PM
It's a bit unusual but I'm not sure how to remove this malware or virus. It started by disabling my wireless card at which point I used ethernet. Then it disabled Norton Sonar. I system restored, ran both full scans of Norton and Malwarebytes and found nothing. Then I noticed that my computer was restarting slowly and would stay stuck at the Restarting Windows screen. Now Norton has been disabled completely as has my keyboard, which all of the sudden is no longer working. What is going on? I don't even know where to begin to try and get rid of this. I was browsing a website and a virus attacked which Norton caught, but since then the computer has been acting funny and it seems like the virus is just slowly disabling everything on the computer. Can anyone help?
08-09-2012 06:19 AM
Yes, the keyboard is actually working right now but it was disabled yesterday. I moved the USB port and reset the computer and it works. The Wireless is still disabled as is Norton itself. I booted the computer in Safe mode and ran Malwarebytes and SuperAntiSpyware. The first found nothing, the second found some tracking cookies but that's it.
What could this be?
08-12-2012 04:37 PM
My operating system is Windows 7 Ultimate, 64 bit.
Here are the symptoms as my computer is still acting oddly.
-Disabled wireless card
- When I restart, restart takes a long time to shut down, long time to start up. Windows will load, then blank screen for 5 minutes, then finally it will start.
- D Drive not reading CD's when I put one in. I have to manually run them.
08-13-2012 05:23 AM
Yes I have a flash drive. I have the following components connected to the computer:
iomega 4TB Hard Drive
Seagate 240 GB External HD
Microsoft Wireless Keyboard
DLink Wifi USB Stick
3 Hannspree LED Monitors
08-13-2012 09:40 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive / portable Hard Drive.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
08-14-2012 06:49 AM
Ran it, unfortunately when I loaded it up my operating system would not appear under the "Choose Which Operating System you Want To Repair" portion. I proceeded with the scan but it did not create any .txt file. The menu gave me a choice of picking a driver or loading a driver.