11-10-2012 10:18 AM
11-10-2012 11:13 AM
I installed Norton 360 latest version on an AMD machine running previously Win 7 Home Premium. All fine and ok except 2 times when it goes to sleep (idle) it doesn't wake up, I have to switch it off by taking off the current and I loose the BIOS. The machine is unbootable, it is now back in the GeekSquad. Is it Norton???
If your computer does not boot anter a power off shutdown I would suspect the CMOS battery on the motherboard is bad. This is the thing that keeps the BIOS available when the power comes on and wants to know that to do and what resources are available. Nothing to do with anything of the software nature this one is strictly a hardware [battery] problem.
If you know what to do you can make that replacement yourself. It is a coin battery and susally available where batteries are sold.
Keep us posted
11-11-2012 01:09 PM
11-11-2012 03:10 PM
<< I must say I downloaded and bought my Win8 from the internet, so let's hope the iso image isn't missing some files! >>
Always a risk if you don't know that the supplier is reputable. Where did you download from?
Windows 8 has a powerful "repair" function built in but you need a disk for it and I guess it's not much point using the one you made if you think it might be OK. You might ask the GeekSquad to run the built in System FIle Checker and if it asks for a disk to use one of theirs that matches. This is OK with Microsoft if you do have a valid licence yourself.
I'm running NIS 2013 on Windows 8 Enterprise 64 bit and I don't have problems with booting up but I've never tried using the sleep mode.
Is there any particular reason that you do use that and not just shut down and start up -- it's worth the time since going through that cycle cleans up the system to some extent.
11-11-2012 05:41 PM
11-17-2012 07:03 PM
11-18-2012 02:56 PM
Thanks for the update.
Frankly unless your PC has a touchscreen there is little that Windows 8 has to offer that Windows 7 cannot do just as well for the typical user so stick with something for which the computer was designed and which works. It will be supported by Microsoft for plenty of time yet.