ukdeejay wrote:
This confirms my suspicions, 'dickevans'. As you say in your post, we are merely renting - or 'leasing' - the space from Norton.
We could fill pages of these Forums with arguments about the definition of the word 'purchase', or 'buy' - as used by Norton!!! - but the truth is, you are only 'renting', or 'leasing' your backup space from them.
Personally, I have no problem with paying an annual 'subscription' for anti-virus protection, which is an ever-changing threat situation, but an annual fee to simply retain access to my own data leaves a very unpleasant feeling of being 'held to ransom' by Norton!
If you go to one of the storage facilities to use some of their space to hold the things you can't throw away but also can't find room for in the house, or maybe a boat during the off season, you rent a space. The price varies with the size.
Norton owns the servers and the storage farms. They do their best to keep all of them available all of the time. You want space on their property but you don't want to pay for it?
I will not argue that many words have been inappropriately used and many have been abused. That doesn't really change the relationship and terms of the agreements for either the software or the storage space. Each is provided for a specific period of time. At the end of that period, if you have not renewed your agreement, you lose access to the program or the storage space.
I have a safe deposit box at a bank. I may go there once a year. There have also been years when I didn't go at all. BUT I do pay the rental fee each and every year. Some of the documents there are over 50 years old and cannot be replaced. I don't get heartburn over the fact that my documents [data] is in a safe place and that I have to pay a fee to keep control of my small portion of that place. That might just be the best example I can provide as to why there is a fee for the space that must be paid for each contract period.
There may not be any help here but that's the best this old man can do
Stay well and surf safe
Dick
Win7x64 SP1 current NIS V20
