Norton 360

[GlobalDan]

Getting the icon too, also on vista home edition.

[Brian-Mac]

This icon appeared on my desktop today when I turned on my coomputer, I am going to try and find a way of seeing where it is coming from because it is starting to bug me, all I need is for the icon to appear again and I already know how to keep it there...

[GlobalDan]

It came up again i right clicked it and clicked move then clicked close but as i did a box popped up asking if i don't want to see this notification again unfortunately it happened to quick and unexpectedly and i cant get the icon back to try to get the check box up again but it may be a answer to stopping it well a answer stopping you seeing it maybe a live update could check this box for us, but anyway if you see it again try playing with it to get the checkbox up and tell me how it goes because its really bugging me.

[Brian-Mac]

Im not going to touch it next time it comes up, im going to trace it back to the process, if anyone can find anyway of getting it up, please post how...thanks!!

[GlobalDan]

Try rebooting a few times apparently that's when it occurs if you read back a few pages its what they call a toaster a sort of artefact of a notification window so it wont show up on processes but good look and if you find something post back im keen to get rid of this thanks. 

[GlobalDan]

This is the process with the error "ccSvcHst.exe" not sure what it does had a look on the net and found nothing but complaints about it using alot of CPU power before a patch but its defenately the process causing the error.

[Matt_Boucher]

We are currently working on this issue, however, it should have no effect on your system performance. It has been tracked down to a notfication window (or toaster) that would normally some sort of information for the system.

It's currently being created as hidden, but somehow showing up on some systems. We will keep you posted as to the progress.

Thanks,

Matt

[MotorMouth]

---

Matt_Boucher wrote:

We are currently working on this issue, however, it should have no effect on your system performance.

---

I do know that you are looking into this and I don't have any concerns about the issue as such, but as I have, on the last few occasions the toaster icon has appeared, been able to open it. I thought a screenshot of it opened may be useful.

 

[Matt_Boucher]

Do you know the circumstances that make it show up?

Can you make it happen every time?

Thanks for the screen shot,

Matt

[MotorMouth]

Hi Matt

I have just gone through several uninstall and re-installs of Norton360 trying to fix the broken (for me) task bar icon command to open the main menu. After each re-install this icon appeared not long after. Not on re-boot but after several sessions.

I kept my mouse pointer inside the partially exposed icon as shown by others in this thread, and clicked all over the icon until it responded.

I am sorry there is nothing I can force reproduce, but I will try some things and report back.