Windows 7 Action Center

markg2 · ‎07-12-2009

N360: Version: 3.5.2.11 + Windows7

The Action Center insists that Norton's firewall, virus protection and spyware are all off. N360 shows all are on and operating just fine?

Mark

Vineeth · ‎07-31-2008

Hi Mark,

We had a discussion about this problem in the NAV/NIS board, and a clear explanation from one of the Symantec employees, ChesterK. Please read:

http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=85936#M85936

Vineeth--

dbrisendine · ‎10-06-2008

Is this a upgrade installation of Win7? What build of Win7 is this? Did you install N360 v3.5 onto Win7 or was it on the system during the upgrade to Win7 (if this was a upgrade installation of the OS; say from Vista to Win7)? Is this 32bit or 64bit Win7?

yogesh_mohan · ‎07-29-2008

Sometimes, unregistering and re-registering WMIUTILS.DLL file will fix this issue.

1. Click the Start button, and then click All Programs > Accessories > Run.

2. In the Run dialog box, type the following text:

regsvr32 /u WMIUTILS.DLL

3. Click OK.

4. Restart the computer.

5. Click the Start button, and then click All Programs > Accessories > Run.

6. In the Run dialog box, type the following text:

regsvr32 WMIUTILS.DLL

7. Click OK.

8. Restart the computer.

markg2 · ‎07-12-2009

Regarding the Symantec explanatory thread--it's not really on my precise topic.

Regarding the install dates of W7 and N360--this was an upgrade from Vista to W7. However, I downloaded and installed a clean new version of the most recent N360 application. Further, this problem wasn't a problem until a few days ago which was ~ a month post installs.

I attempted to do the RUN and received a sys error, Module lu failed to load. I may have entered an incorrect command since the italics in your message was not particularly clear. I entered 'regsvr32 lu WMIUTILS.DLL'?

Mark

yogesh_mohan · ‎07-29-2008

It is not "lu", it is "/u"- that is Slash and letter 'u'.

markg2 · ‎07-12-2009

That may have resolved the problem. I turned the message center back on after reboot regarding spyware, virus and the firewall and all show N360 and okay.

Mark