03-29-2014 02:43 PM
My wife’s laptop became infected with Windows Web Watchdog within the last 24 hours. Apparently, her Norton 360 didn’t catch it, even with her virus profiles up to date. I looked on both Symantec’s and Microsoft’s Web sites, but neither company seems to know about this virus. And when I went to the Norton Community, there was no information. When I Googled “Windows Web Watchdog”, I found a half dozen postings with various software for sale to remove Watchdog – none of which I recognize or trust. Is Symantec working on a way to remove this?
Solved! Go to Solution.
03-29-2014 08:59 PM
Hi. Unless you're comfortable removing this malware yourself, I'd suggest one of the free malware removal sites where a trained volunteer will help clean up your wife's computer. BleepingComputer is one, but they can be busy.
03-30-2014 12:30 PM
Thanks for your recommendation about bleepingcomputer.com! Their instructions got rid of Watchdog. I'm still puzzled that Norton continues to be oblivious to this strain of malware.