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Newbie
wheadlee1
Posts: 2
Registered: ‎01-24-2012
Accepted Solution

Your virus & spyware definitions are not up to date?

[ Edited ]

For some reason, Norton 360 is showing that my virus and spyware definitions are not up to date even after I successfully run"FIX".  Is there a solution or explanation for this problem?

SendOfJive
Posts: 9,975
Kudos: 4,219
Solutions: 709
Registered: ‎02-07-2009

Re: Your virus & spyware definitions are not up to date?

Hi wheadlee1,

 

First, make sure that your system time and date are correct.  Then follow the instructions in the following document to make sure the subscription status of your installed product is correct.  Then run LiveUpdate to get the latest definitions.

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20080408144608EN_EndUs...

Newbie
wheadlee1
Posts: 2
Registered: ‎01-24-2012

Re: Your virus & spyware definitions are not up to date?

Time and date are correct and subscription info is also correct.  I'm done Liveupdate a number of times and it always indicates everything is up to date.  Now what?

SendOfJive
Posts: 9,975
Kudos: 4,219
Solutions: 709
Registered: ‎02-07-2009

Re: Your virus & spyware definitions are not up to date?