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Bot Obliterator
Quads
Posts: 13,979
Registered: ‎07-21-2008

Re: another Trojan.Gen, Trojan.Gen.2, Trojan.zeroaccess.B problem

Disable Norton for say 30 minutes

 

Start OTL,   under   Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom)  and run the script. (Red Run Fix Button)

 

The output log, should be placed in the C:\ _OTL folder after.

 

Attach log.

 

 

Quads

Contributor
tommy467
Posts: 12
Registered: ‎07-22-2012

Re: another Trojan.Gen, Trojan.Gen.2, Trojan.zeroaccess.B problem

Quads

 

This process is amazing. I am an IT Unix server guy and this stuff being found is scary to me.

 

Here is the attached file.

 

Thanks

Bot Obliterator
Quads
Posts: 13,979
Registered: ‎07-21-2008

Re: another Trojan.Gen, Trojan.Gen.2, Trojan.zeroaccess.B problem

How is your system running now??

 

Quads

Contributor
tommy467
Posts: 12
Registered: ‎07-22-2012

Re: another Trojan.Gen, Trojan.Gen.2, Trojan.zeroaccess.B problem

Hello Quads,

 

Everything is working great on my computer.  I know you get this all the time, but I really appreciate the time you spent helping me.

 

Thanks

Bot Obliterator
Quads
Posts: 13,979
Registered: ‎07-21-2008

Re: another Trojan.Gen, Trojan.Gen.2, Trojan.zeroaccess.B problem

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads