04-02-2012 07:21 AM
You could try to
switch off Norton Product Tamper Protection in Settings
and then switch on Norton Product Tamper Protection again
If this does not help:
a) backup / export your ID Safe logins
b) uninstall + reinstall your Norton product
--- Bring back the offline vault // N360 v6.4 on german 64 bit win7, IE9 ---
04-03-2012 06:05 AM
I tried tech support, they used logmein to get access to my pc, it did not work. I tried the tamper solution and that did not work. I tried uninstalling and reinstalling and I went 24hrs with no cpu hogging. Thanks! Great suggestion!
05-03-2012 05:59 PM
Have had 360 for months. After Norton's last upade ccsvchst.exe started hogging. Went to Norton site. Downloaded lastest version (which I thought updates had been doing.) 220.127.116.11. Installed. Rebooted. So far so good. We'll see if it lasts.
Point: their network "10 mintues to call you back." They never called - it is an hour and a half later.
What bothers me about this ccsvchst.exe problem is that at the start (from reading the threads) they gave all sorts of reasons why but seemingly with Norton never being at fault. And we are suppossed to have confidence in them to protect us?
Been satisfied with them for years but their response to all this seems a little shoddy.
Hope this helped.