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T11
Contributor
T11
Posts: 42
Registered: ‎05-19-2014
Accepted Solution

dose this process for deleting norton 360 quarantine also work for comcast version ?

Hi i have a bunch wired TMP files from some god awefull drive by downloads i was going to download a pdf file from a file sharing site when i got a bunch tmp files caught from norton and detected as virus and quarantine, i wanted to purge them i seen this forum thread here http://community.norton.com/t5/Norton-Internet-Security-Norton/How-to-delete-files-from-quarantine/t...  saying that all you need to do is remove the history and it also deletes the backup copy in there. Is this the case with norton from comcast as well?. i do have one file folder listed in the C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\QBackup, is that the backup folder for all the TMP files it caught? if so can i delete it or is it somewthing else. thanks all and happy 4th. 

F4E
Posts: 3,753
Registered: ‎05-23-2009

Re: dose this process for deleting norton 360 quarantine also work for comcast version ?

Hi, t11. You can safely leave files in quarantine as they can't access your system, but Dave H's explanation in this thread may help.

 

http://community.norton.com/t5/Norton-360/norton-from-comcast-how-to-perm-delete-Quarantined-files/t...

 

 

Windows 7 64 Bit Sp1 NIS V 21.4.0.13
T11
Contributor
T11
Posts: 42
Registered: ‎05-19-2014

Re: dose this process for deleting norton 360 quarantine also work for comcast version ?

sorry i totally forgot about that thread stupid me.