Norton 360

[sarahbr2009]

hi,

in my notebook, vostro when Ichanged  the firefox8 to 9 , the norton toolbar disapeared. can somebody help me to solve the problem?

thank you in advance.

with kind regards,

sarah

[senthilkumar Symantec Employee]

Hi Sarahbr2009,

 Norton 360 v5 Norton Toolbar version should be   2011.7.4.3 (updated version) to have enable button in FF->tools->addons->extension, If you don't have latest version, it means still patch is not applied into your system,

In order to get that patch, please run liveupdate repeatedly  until it shows " your Norton product has latest updates" and reboot whenever it requires.

Once you got the latest version(2011.7.4.3 )  Go to FF->Tools->Addons->Enable Norton toolbar addons and restart FF

Note: If you have installed N360 V5 newly on your system, you need to run live update 9 times to get the latest updates

Please find more info from this link

Thanks,

Senthil.