01-24-2012 04:22 AM
in my notebook, vostro when Ichanged the firefox8 to 9 , the norton toolbar disapeared. can somebody help me to solve the problem?
thank you in advance.
with kind regards,
01-24-2012 04:27 AM
Norton 360 v5 Norton Toolbar version should be 2011.7.4.3 (updated version) to have enable button in FF->tools->addons->extension, If you don't have latest version, it means still patch is not applied into your system,
In order to get that patch, please run liveupdate repeatedly until it shows " your Norton product has latest updates" and reboot whenever it requires.
Once you got the latest version(2011.7.4.3 ) Go to FF->Tools->Addons->Enable Norton toolbar addons and restart FF
Note: If you have installed N360 V5 newly on your system, you need to run live update 9 times to get the latest updates
Please find more info from this link