Norton 360

[RedHog]

I'm getting a pop-up window that keeps taking me to ilitili.com and then to advertisers.

This morning I'm being asked to sign-in to Hotmail...haven't been asked to do that for a year or more.

Concerned this "ilitili" could be a screen for stealing my passwords.

How do I remove ilitili.com?

It doesn't show up in my list of programs.

Thanks,

RH

[DavidThomas88 Regular Contributor]

hi

what window are you uesing are you uesing  window XP SP 3  window vista SP2 or window 7 SP 1 ???

all so wha verson of norton 360 are you uesing

[dickevans Super RootKit Eradicator]

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RedHog wrote:

I'm getting a pop-up window that keeps taking me to ilitili.com and then to advertisers.

This morning I'm being asked to sign-in to Hotmail...haven't been asked to do that for a year or more.

Concerned this "ilitili" could be a screen for stealing my passwords.

How do I remove ilitili.com?

It doesn't show up in my list of programs.

Thanks,

RH

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Welcome,

Sorry we are meeting under these circumstances. Please tell us what scans you have run and the results. If you have not run Malwarebytes free scanner, you might try that as well.

http://www.malwarebytes.org/products/malwarebytes_free

It's Norton compatible so keep it on the desktop and use it whenever you feel the need for a second opinion.

Keep us posted

[catchley]

I, too, am having the same issues.  I ran the full scan with Norton 360 which found nothing.  I downloaded the Malwarebytes utility that you suggested and it found over 100 threats and removed them.  Restarted computer, opened browser and same pop-up appears.  What to do?  It pops up nearly every time I go to a new website - very annoying.  Thanks.

[HarryP]

Please try the following:

- Delete the temporary internet files, cache and prefetch.

- Download & run a scan with Norton Power Eraser:

http://www.norton.com/npe

- Check if it detects/remove any threats.

Thanks,

HarryP