02-03-2010 09:27 AM
I have norton 360 installed on my PC (vista), i have recently bought a laptop and i would like to install norton on it (Windows 7). It says on my account page that the norton version i have is for 3 computers. it also says that the number of remaining activations is none - but i never activated norton on any other computer.
What can i do, to use norton on my laptop?
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02-03-2010 09:36 AM - edited 02-03-2010 09:39 AM
You will need to install Norton 360 version 3.5 on your computer - version 3.0 is not compatible with Windows 7, only version 3.5 and higher are. Depending which edition - Standard or Premier - of Norton 360 you have got installed, please download the appropriate edition of Norton 360 version 3.5 from the correct link below and save it to your computer:
You will also need your Norton 360 product key,which you can fetch from your Norton account:
Now, since you say that you have no more activations remaining, although this does not correspond to the number of computers on which you have currently got Norton 360 installed, please contact Symantec Customer Support before installation - you can chat with them for free at the link below - and explain the situation to them, they will be able to help you and reset the activations:
Please tell us how it goes - thank you :-)
02-03-2010 11:39 AM
thanks for the quick reply.
i have another question - how to find information which norton 360 am I using? on my account it says only norton 360 - doesn't specify if it is premier or standard edition.
02-03-2010 11:49 AM
The only difference between the Standard and Premier editions is the size of online storage space. If you have got 2 GB of storage space, then you have got the Standard edition. If it's 25 GB, then you have the Premier edition.