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Visitor
reyka
Posts: 3
Registered: ‎01-31-2010
Accepted Solution

installing norton on another computer

Hi

I have norton 360 installed on my PC (vista), i have recently bought a laptop and i would like to install norton on it (Windows 7). It says on my account page that the norton version i have is for 3 computers. it also says that the number of remaining activations is none - but i never activated norton on any other computer.

What can i do, to use norton on my laptop?

Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: installing norton on another computer

[ Edited ]

Hi reyka,

 

You will need to install Norton 360 version 3.5 on your computer - version 3.0 is not compatible with Windows 7, only version 3.5 and higher are. Depending which edition - Standard or Premier - of Norton 360 you have got installed, please download the appropriate edition of Norton 360 version 3.5 from the correct link below and save it to your computer:

 

Norton 360 Standard Edition version 3.5
http://www.norton.com/n360s_3

Norton 360 Premier Edition version 3.5
http://www.norton.com/n360p_3

 

You will also need your Norton 360 product key,which you can fetch from your Norton account:

http://www.mynortonaccount.com/

 

Now, since you say that you have no more activations remaining, although this does not correspond to the number of computers on which you have currently got Norton 360 installed, please contact Symantec Customer Support before installation - you can chat with them for free at the link below - and explain the situation to them, they will be able to help you and reset the activations:

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

 

Please tell us how it goes - thank you :-)

Visitor
reyka
Posts: 3
Registered: ‎01-31-2010

Re: installing norton on another computer

thanks for the quick reply.

 

i have another question - how to find information which norton 360 am I using? on my account it says only norton 360 - doesn't specify if it is premier or standard edition.

Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: installing norton on another computer

Hi reyka,

The only difference between the Standard and Premier editions is the size of online storage space. If you have got 2 GB of storage space, then you have got the Standard edition. If it's 25 GB, then you have the Premier edition.

Visitor
reyka
Posts: 3
Registered: ‎01-31-2010

Re: installing norton on another computer

hi

thanks for the help :)

norton successfully installed on my laptop.

Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: installing norton on another computer

Glad everything went smoothly, reyka :-)